UCSF librarians have encountered several Mac RefWorks users having problems getting Write-n-Cite to work correctly on their laptops. Usually it’s associated with the Mavericks and Yosemite operating systems. These problems are often not reproducible, so it’s been difficult to pin down why it’s not working properly and what’s the fix.
If you’re a RefWorks user having problems using Write-n-Cite you can still format a bibliography using One-Line/Cite. View this short online tutorial to see how this method works:
Alternatively, you may want to switch to different software. Some of our students are switching to Zotero, which is free and relatively easy to learn.
Click here to learn more about Zotero.