Reminder: Collaborate Retiring August 2

This is a friendly reminder that on Saturday, August 2, UCSF faculty, staff and students will no longer be able to create or join Blackboard Collaborate web conference sessions, and all recorded Collaborate sessions will be deleted from the UCSF Collaborative Learning Environment (CLE).

As part of the CLE Refresh, Blackboard Collaborate will no longer be supported at UCSF. Read more in the June 11, Convergence blog post Collaborate Retiring on August 2. Continue reading

Collaborate Retiring August 2, 2014

collaborateOn Friday, July 25, 2014 Saturday, August 2 the Blackboard Collaborate web conference system will no longer be supported at UCSF. [Ed. note: Due to issues the theme developer has encountered, the CLE upgrade will be delayed to the following Saturday, August 2.]

As part of the UCSF Unified Communications plan, WebEx will be the web conference system supported on campus by the UCSF TeleHealth and Telemedicine department.

UCSF faculty, staff and students will no longer be able to create or join Collaborate sessions, and all recorded Collaborate sessions will be deleted from the Collaborative Learning Environment (CLE) on August 2, 2014.

What do you need to do? Continue reading

Need a Cure? LTG Tech Clinics Announced!

tech_clinics_logo3The Learning Technologies Group is thrilled to announce the launch of Tech Clinics, which consists of two separate, all-day, collaborative learning events held on the first and fourth Friday of every month. All Clinics will take place in CL-245 Multimedia Multipurpose Room in the UCSF Library Tech Commons. Below is additional information and registration instructions for each Clinic. Continue reading

Collaborate Launcher Available

You may have heard about or experienced Problems Joining Collaborate Sessions on Mac OS X 10.8.4 back in June. Blackboard released the Collaborate Launcher on August 17, 2013 to fix these issues and is now available at UCSF. Below is a breakdown of the important information related to the release of the Collaborate Launcher:

Who does it affect? Collaborate users joining from an Apple computer running Mac OS X 10.8.4 or newer Continue reading

Problems Joining Collaborate Sessions on Mac OS X 10.8.4

We have discovered an issue with the Collaborate web conferencing system and OS X Mountain Lion v10.8.4. If you have recently updated a Mac that you use to join a Collaborate session as a moderator or participant; or if you are trying to view a recorded Collaborate session, please follow either one of the three suggested workarounds below that have been provided by Blackboard.

Affected Platforms
Mac OS X 10.8.4

Issue
Recent security changes released by Apple may prevent Web Conferencing customers from launching Blackboard Collaborate sessionsĀ and recordings. Customers using OS X Mountain Lion v10.8.4 will be affected. The security changes no longer allow users to auto-launch JNLP files. Continue reading