Messaging with Quickmail

quickmailThe CLE offers a number of methods for communication within a course, including forums, live chat, and an internal messaging system. If you want to contact course participants fast, however, each of these methods can fall short. Unless course editors and participants are logged in at the same time, or regularly viewing their courses, it is easy to miss updates because email notifications can be delayed anywhere from 15 to 60 minutes, or longer if a user has changed their notification preferences.

Enter: The Quickmail block! With Quickmail, you can push an email from within your CLE course to any number of course participants or groups, directly and immediately to their UCSF email inbox.

quickmail block screen shotThe Quickmail feature is installed and ready to use now. Here’s how it works:

  1. A course editor adds the block to a course.
  2. Course editors use the block to compose and send a new message.
  3. Recipients of the message will receive a new email message (addressed from the sender, not from a do-not-reply address!) in their UCSF email inbox, within a few minutes.

Using the Quickmail block is very easy, and powerful, because it allows you send messages to groups you have already created in the course, or to all users with a particular role (like all instructors or all students).

quickmail emailBy default, only course editors can add and use the Quickmail block. With a few adjustments to the block’s settings, though, you can provide the same functionality to students.

Please note that an instructor can see a history of all messages that were sent with the Quickmail block. Also, all future communication (replies) happen outside of the CLE, and via standard email. So if you want the conversation to be visible to a wider audience, you will need to use a forum.

For a full description of the Quickmail block and step by step instructions, please refer to the Quickmail document in our Support Center.

Good luck, and don’t forget to leave a comment below to let us know what you think of the new Quickmail block!

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