Collaborate Retiring August 2, 2014

collaborateOn Friday, July 25, 2014 Saturday, August 2 the Blackboard Collaborate web conference system will no longer be supported at UCSF. [Ed. note: Due to issues the theme developer has encountered, the CLE upgrade will be delayed to the following Saturday, August 2.]

As part of the UCSF Unified Communications plan, WebEx will be the web conference system supported on campus by the UCSF TeleHealth and Telemedicine department.

UCSF faculty, staff and students will no longer be able to create or join Collaborate sessions, and all recorded Collaborate sessions will be deleted from the Collaborative Learning Environment (CLE) on August 2, 2014.

What do you need to do?

  1. Beginning the week of June 20th, the UCSF TeleHealth department will manage the distribution of WebEx accounts. If you are an active Collaborate user, we highly recommend that you stop using Collaborate and transition to using WebEx by July 1. Please contact Najla Farzana at for more information on WebEx accounts.
  2. If you have recorded Collaborate sessions in the UCSF CLE that need to be archived for viewing after August 2, 2014, please follow the instructions provided in the Archiving Collaborate Recordings in the CLE document.
  3. If you have recorded Collaborate sessions hosted outside of the CLE that you would like to archive, please contact the Learning Technologies Group for instructions.

Please note that all School of Nursing Collaborate recordings will be converted and downloaded by School of Nursing staff. If you are faculty in the School of Nursing, please contact Xinxin Huang at to access archived Collaborate recordings.

What is WebEx?

The Learning Technologies Group has been testing WebEx and is excited for its release at UCSF. While WebEx and Collaborate share much of the same functionality, we have found WebEx to be much more user-friendly with a softer learning curve. We are confident that Collaborate users will have a smooth transition to WebEx and are working hard to develop support resources for using WebEx with the CLE.

We will email Collaborate users during the week of July 28th with documentation and best practices for using WebEx with the CLE. As illustrated in the table below, the functionality of the Collaborate and WebEx web conference systems are very similar:

matrix_Collab_WebExPlease contact the Learning Technologies Group with any questions about the transition from Blackboard Collaborate to WebEx.

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