Earlier this month, Rich Trott and I delivered a session at the University of California Computing Services Conference (UCCSC) in San Francisco. It was about our experience using an approach of continuous iterative improvements and frequent feedback to help keep our site fresh and meeting user needs. We talked about why this approach has been working better than the tradition complete redesign that might happen every few years (or not.)
If you can’t wait to hear more, see the slides with notes.
Or if you’re more of the video type, you can check that out too.
Let us know about your experiences using this kind of approach to website upkeep and positive user experience. What works for your site or organization?
Photo by chexee