New Ways of Working Together

When the UCSF Library closed its buildings on March 16, 2020 to comply with shelter-in-place orders, library staff, like everyone, had to adjust to a significant change in work routines and responsibilities. In particular, our Access Services staff — who normally greet visitors at the front desk, check out books and other materials, manage interlibrary loan deliveries, and provide in-person help and information — faced a sudden need to shift their focus to remote activities.

Meanwhile the interest in online access to library materials was surging, and the Archives and Special Collections (A&SC) and Industry Documents Library (IDL) staff were working hard to expand digitization-on-demand services and to create and update descriptions for digital collections.

In light of these rapidly changing developments, the Access Services and A&SC/IDL teams came together in April 2020 to pilot a new initiative, which has resulted in increased access to our digital collections and a wonderful opportunity to work with colleagues across departments. Read more about this exciting ongoing project in Library News.

Image of a laptop screen showing a video call with multiple participants
“Zoom call with coffee” by Chris Montgomery on Unsplash

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.